Kiosks have become essential tools for businesses. They improve customer interaction and make numerous processes simple. Currently, two types of kiosks are doing very well, and both of them come with different benefits and are intended for particular functions.
This article takes an in-depth discussion of these kiosk types. Let’s compare freestanding kiosks vs tablet kiosks to know which one suits your business.
What are the Kiosk Types?
Do you run a business? The choice of a kiosk would entirely depend on how your business operates. You are free to choose between freestanding kiosks vs tablet kiosks. Let’s try to define both of these types.
Freestanding Kiosks
Freestanding kiosks are standalone units that are meant for heavy-duty use. In this case, all associated hardware is built into the stand kiosk, including the monitor and the housing. It commonly comes with additional gears, such as the card reader and the printer.
Freestanding kiosks are strong, and they look very professional. What makes it the best is the highly customizable options. They support advanced functions like assessing payment processing, ticketing, and more.
Tablet Kiosks
On the other hand, tablet kiosks are a lightweight and portable option. The simplest form consists of a new-generation tablet device that is often placed on a stand. These kiosks are small and inexpensive. This is the reason behind their popularity. They are built around the standard iPad or Android tablets.
Tablet kiosks are an ideal option for small businesses, temporary events, or places that have limited space. They come with extra features like digital menus and check-ins. Though they lack the advanced functionalities of freestanding kiosks, their portability and simplistic use make them a practical choice.
What Makes Freestanding and Tablet Kiosks Different?
Whenever you decide to set up a kiosk, you must decide on one kiosk. This decision would entirely depend on your business, but here are a few features that you must consider:
Size and Portability
Freestanding kiosks are large and constrain a fixed position. These kiosks are usually used for areas with heavy traffic, like a retail outlet or a lobby. Their durable structure makes them highly consistent for long-term use.
Tablet kiosks, on the other hand, are smaller in size. You can quickly move from place to place. This means one may use them when and where required. This feature works well for events or any other region with space restrictions.
Aesthetic Design
Freestanding kiosks come along with great aesthetics. They have a professional appearance that gives a good brand image. One can alter them to suit their branding, thus creating a good perception for the business.
On the other hand, tablet kiosks, although modern, have a basic design. Also, their customization options are limited as compared to the freestanding models. Yet, their minimalistic appearance works well in casual or temporary settings.
Device Integration
It is important to note that freestanding kiosks will include various features such as card readers, printers, and cameras. With these features, the kiosk can perform complex tasks like payment processing or customer registration.
Tablet kiosks use external attachments to get extra functionalities. While you can connect them to some devices like the card reader, their standalone kiosks have little utility compared to the freestanding kiosk.
Pros of Freestanding Kiosks
Professional Look: Freestanding kiosks are designed to stand out. They give your business a professional and premium image.
Versatility in Location: These types of kiosks are great for sites where people often walk around. They attract attention and can be used for different purposes, such as selling tickets or providing assistance to clients.
Long Lifespan: Freestanding kiosks do not fail so quickly since these kinds of machines are made to withstand high usage for a long time.
Modern Features: They come along with powerful hardware like printers and card readers.
Cons of Freestanding Kiosks
High Cost: Freestanding kiosks are at a high price compared to the remaining types of kiosks. Though these machines are built to last, which means that the cost is worth it in the long run.
Space Requirements: These kinds of kiosks consume a lot of space and, therefore, may not be suitable for businesses that have limited space.
Pros of Tablet Kiosks
Portable Nature: Tablet kiosks are meant to be very light, which makes them extremely easy to move around. Businesses that are in temporary setups or want relocation frequently can benefit from such kiosks.
Low Charges: Affordability is perhaps one of the most significant benefits that tablet kiosks offer. Instead of freestanding models, tablet kiosks are ideal for new start-ups or small businesses since these kiosks tend to be very cost-efficient.
Ease of Use: Since these kiosks are simple and easy to operate, it does not demand much from the staff or customers in terms of training.
Cons of Tablet Kiosks
Limited Features: Tablet kiosks lack the advanced capabilities of standalone kiosks. Their functionality depends on the tablet’s software and external accessories.
Durability Concerns: Tablets have proven to be less resistant to wear and tear. Plus, these formats are more vulnerable if placed in busy areas.
Which is Better for Your Business?
Once you decide to get a kiosk, here are a few tips you must read through. The type of business you own and how it works would decide the primary selection process. Here are some factors to consider:
Figure Out Your Business Needs
First of all, you must figure out the objectives of acquiring the kiosk. There are situations, for example, where processing financial transactions and complicated tasks would be required, and for this reason, freestanding kiosks would be advisable.
However, when it comes to basic tasks such as customer check-ins or ordering from a digital menu, a tablet kiosk would be sufficient.
Think About User Accessibility
Freestanding kiosks are better for high-traffic areas. They are constructed well and nicely designed, which makes them very usable. Tablet kiosks are suitable for small groups or interim arrangements.
Examine Long-Term Costs
You will have to invest more in Freestanding kiosks. Yet, when assessing their true value for sustained use, these costs make sense. They have immense strength and powerful functionality. Tablet kiosks are cheaper in the first place, but may need to be replaced often. This adds to the cost of using them in the long term.
In a Nutshell
Freestanding kiosks and tablet kiosks have different types of advantages. Freestanding kiosks can be described as intense and visually impressive. They provide perfect solutions for more extensive operations in open spaces. On the other hand, tablet kiosks are mobile and easy to use.
What is the optimal equipment in this case would depend on the aims of the business. You should consider the available budget and how the operations will be conducted. If you need a sturdy, reliable, and all-purpose multifunctional kiosk, you should settle for a freestanding one.
On the other hand, where multifunctional preferences are not an issue, and cost dominates the requirements, then a tablet kiosk will be a good option.
Ready to Level Up Your Business?
You can find premium freestanding kiosks and tablet kiosks at BestKiosk. You can browse through our huge selection of solutions designed to fulfill the requirements of any business. Contact our experts today to find the perfect kiosk for your business!
